Discuss on Org Communication

Complete the INCA survey and develop a one-page reflection summarizing your results. (Include your Intercultural Competence Scoresheet)

Part 2:

Select 3 critical incidents and analyze them. Frame your analyses of each incident using the cultural dimensions studied in class. (In other words, identify which cultural dimensions or values are influencing the situation). Each analysis should contain at least 3 scholarly references from the course materials that pertain directly to the incident. Your analysis should be complete and supported by the literature, not an opinion. You will be evaluated on how well you can form an argument, that is, present a statement and support it with credible sources.

Complete both parts in a formal written paper using APA format. Use headings to mark each part: Part 1 and Part 2. Use subheadings to indicate the discussion of each critical incident. Please review the requirements for all written assignments on page 3 of the syllabus.

INCA is an acronym for Intercultural Competency Assessment. The purpose of the INCA survey is for you to examine your intercultural awareness and assess your cultural sensitivity. This activity is designed to help you become aware of your own attitude towards cultural diversity. The dimensions of cultural competence measured by the INCA survey are:1) Tolerance of ambiguity, 2) Behavioral flexibility, 3) Communicative awareness, 4) Knowledge discovery, 5) Respect for Otherness, and 6) Empathy.

NOTE: This project and the instrument created was funded by the Council of Europe and the Leonardo da Vinci II Program.  You can read more about this project, if you are interested, here:

http://ec.europa.eu/ewsi/en/resources/detail.cfm?ID_ITEMS=9372

Directions: Complete all of the INCA Survey questions. When you are done, use the INCA survey key to help you analyze your results. Read about the different dimensions of intercultural competency and what they mean.

Note that a total score for the INCA survey is not important for the purpose of this assignment.  (You will not get a total score).

All the resources for this assignment are under Assignment Resources.

THE THEORY BEHIND THE INCA INSTRUMENT

INCA SURVEY STUDENT VERSION

INCA SURVEY KEY

Intercultural Competence Scoresheet

Critical Incidents